Tuesday, June 16, 2009

Advice, Etc.

Rant Alert!

Boy am I glad this blog is pretty much anonymous because my God do I feel shafted by a group of designers right now. Why is it that every time I work with them they shirk their work so that they're doing the absolute minimum (and not one iota beyond their job description, even though they ask that of me) and they refuse to take a phone call and instead insist that any changes I have, no matter how small, no matter how much they screw them up unless I walk them through them, that I EMAIL THE CHANGES TO THEM.

Actually this is a rant about emailing versus calling people. I have spend an hour and a half writing a document which spelled out changes that a designer needs to make in layout and STILL they get it wrong? They do it even though I ask about 10 times can we just talk on the phone? But NO. They want to talk by email.

The 40 email chains that go back and forth instead of a 30 second phone call. And because of this, we are all working TWICE as hard, because I have to spend the time typing out the changes, they incorporate them and make mistakes all over the place incorporating them (because let's face it, making changes is hard when you are looking at two different documents and trying to keep your place, I get that, I've been there) when we could both BE ON THE PHONE, looking at the same document and MAKING THE CHANGES TOGETHER AT THE SAME TIME. Then when it comes back to me, I don't have to freak out that everything will be all screwed up.

BTW, they still make me email the same document back and forth, even when they change things in layout that AREN'T IN THE DOCUMENT. AND CHANGE THEM WRONG (I'm editing text and some of it is in word form, some of it they use later for titles and stuff and even though I ask them to change it by email, they don't do it right, because they are ONLY LOOKING AT THE DOCUMENT WITHOUT THE EMAIL). AH! People just pick up the phone! Once you hear my voice you will know I sound like a child and am not scary and am actually trying to do this as efficiently as you!

And they all think I'm an annoying biatch because I demand that they do it right--I just know I'm known over there as the person that's difficult to work with because I have to keep saying over and over and over again, we are not to have "www" in front of a website, the magazine doesn't like it that way!

And yet, I still have and love this freelancing gig and apparently they do too and we have to work together and it blows because without them picking up the phone, they think every email I send is bitchy, and truthfully, I think the same of them.

Why Lord, why? And they always start every conversation with: I think there's been some confusion. Or why don't you go ahead and do that--when I have sent a request to them to do it? I get no respect there and I know they are nice people (why else would they keep getting hired) and good at what they do (except they don't seem to want to be working on the same team with me and somehow think my changes are negotiable even if something is spelled wrong because I have to tell them ten times it's wrong). Frustrating! What am I doing wrong? Anyone?

1 comment:

Broady said...

I found in cases such as this, it can be helpful to take them on a night of carousing. Then they can see how charming and witty you are in a non-work environment, they may feel a little indebted to you and thus work a little harder, and if you get lucky, they'll do something stupid like puke on the sidewalk or hook up with a bartender, and then they'll know you have the goods on them.

On another note, pls visit my blog and help me come up with baby names... you are a writer, so I expect you have some fabulous ideas!