Thursday, November 29, 2007

Was that really necessary?

From Tech this morning, the following email:
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INCIDENT CLOSED: TICKET 00000079

Call Description:
K was unable to log into her computer.

Resolution:
We reminded K that we changed her password yesterday, while we were on the phone with her.

Thank you for contacting the Help Desk.
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Well excuuuuuuse me for being a moron!

3 comments:

Anonymous said...

lol!

Anonymous said...

God, corporate tech support can be such dicks.

Ha Ha Sound said...

Ah, don't feel badly. A few weeks ago, I was out for a day and the passwords all got reset. Since I was gone, nobody bothered to tell me. And I show up for work earlier than anybody else, so was sitting around unable to do anything until somebody else finally showed up.